The NOW Massage offers a space to escape the daily pressures of life and recharge your energy and spirit through the healing benefits of massage therapy. The NOW has reimagined the accessibility of a walk-in neighborhood massage spot with a premium menu of services and beautiful design typically associated with upscale day spas. Each NOW boutique uses canvas draping to separate therapy spaces, creating an airy, soothing atmosphere. Natural wood surfaces, exposed beams, and thoughtfully curated elements come together to form the ultimate zen environment. With locations open nationwide and continued growth ahead, The NOW is expanding its thoughtfully crafted services, products, and elevated guest experience across the country.
Restore Your Body. Reset Your Soul.

Job Description – Assistant Manager

The Assistant Manager plays a key leadership role in driving sales performance, team development, and daily operations within the boutique. This role works closely with the owner and Director of Operations to ensure the team is performing at a high level, delivering an exceptional guest experience, and operating efficiently.

The ideal candidate is highly organized, sales-driven, and experienced in managing massage therapy teams, with strong skills in hiring, training, and coaching staff to reach their full potential.
Brand Truths

LIVE IN THE NOW
Be present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC
Lead with positivity and create a welcoming, supportive environment.

CARE FOR THOSE WHO CARE FOR OTHERS
Support, develop, and recognize your team.

AUTHENTICITY ALWAYS
Communicate openly and lead with integrity.

Why NOW

● Competitive hourly pay + bonus potential
 ● Health & Vision benefits
 ● Paid time off
 ● Monthly cell phone stipend
 ● Complimentary monthly massage
 ● Career growth opportunities
 ● Team member discounts
 ● Supportive, positive work environment
 ● A culture where diversity is celebrated

Job Summary

The Assistant Manager supports leadership in driving revenue, managing team performance, and maintaining operational excellence. This role is hands-on and includes sales leadership, administrative responsibilities, and team accountability, while ensuring alignment with brand standards and business goals.

Responsibilities

● Drive sales performance, membership growth, and enhancement goals
 ● Support hiring, onboarding, and training of Experience Guides and Massage Therapists
 ● Coach and develop team members to maximize performance and accountability
 ● Assist with scheduling, payroll, inventory, and daily administrative tasks
 ● Maintain strong team culture, morale, and communication
 ● Address guest concerns and employee relations professionally
 ● Ensure compliance with company policies and massage therapy regulations
 ● Participate in meetings and execute marketing and promotional initiatives
 ● Lead by example on the floor, supporting daily operations and guest experience

Requirements

● 2+ years of experience in a leadership role in a fast-paced, guest-focused environment
 ● Experience working with or managing Massage Therapists preferred
 ● Strong sales mindset with proven ability to drive results
 ● Experience in hiring, training, and team development
 ● Organized, detail-oriented, and operationally strong
 ● Comfortable managing both administrative and on-the-floor responsibilities
 ● Excellent communication and leadership skills

Schedule & Compensation

● Full-time, 40 hours per week
 ● Hourly pay + bonus structure
 ● Must be available to work weekends and holidays as needed

The Company is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.